DOWNGRADES & UPGRADES

DOWNGRADES

Downgrades will be permitted online and will only be accepted until 5 February 2024 at midday. Thereafter, downgrades will only be permitted at the race collection venue. Downgrades will incur a R150.00 admin fee.

UPGRADES

Upgrades will be permitted online and will only be accepted until 5 February 2024 at midday. Thereafter, upgrades will only be permitted at the race collection venue. Upgrades will incur a R150.00 admin fee + balance of the entry fee.

Please follow the below steps to complete your downgrade or upgrade request:

  • Step 1: Click the below tab in order to log back into your account.

  • Step 2: Click on your profile name on the top right hand corner of the screen

  • Step 3: Click on DETAIL and then CHANGE CLASS

  • Step 4: Adjust your entry by selecting UPGRADE OR DOWNGRADE. Click SAVE and then CONFIRM CHANGES.

  • Step 5: Once you have made the payment, please send an email to cycletour@theherald.co.za with your upgrade/downgrade email confirmation.